Net Promoter Score (NPS) is a popular indicator of how customers view a product or service. Once you have a score, how do you decide what to do next? This post describes how further analysis of NPS results can be used to reveal effective steps to improve performance. How to focus action

In just a few clicks you can create reports for many different survey reporting scenarios. Turn your data into a powerful insight and action driving force by easily creating useful survey reports for many common requirements. Read more ...